TERMS & CONDITIONS

Before Booking:
You will be required to answer a set of triage questions and send a set of front and side profile photos showing the area of concern. We cannot book you without this information. Please also bear this in mind if you are booking on behalf of someone else.
If, based on this information, we advise that we cannot treat you or that the treatment would not benefit you, please do not be offended by this; it is for your own safety and wellbeing. Where possible we will try to suggest other options for you to explore if we cannot treat you.

Eligibility Criteria:
We cannot provide any treatment to you if you are:
Under 18
Pregnant
Breastfeeding
Taking anticoagulant medication
Taking steroid medication
Suffering with a neuromuscular or wasting disease
Intoxicated
Allergic to any of the active ingredients of your chosen treatment

​If it is deemed unsafe or unethical to treat you at your appointment or if we do not think that you need the treatment then we reserve the right to turn you away in these instances and your deposit will be refunded.

If you have any questions that you wish to be answered prior to your appointment please contact us via text or Instagram.

Cancellations:
You have until 48 hours before your appointment to cancel/reschedule and your deposit will still be valid for re-booking. If you wish to cancel/reschedule within 48 hours of your appointment, you will forfeit your deposit and this will count as a late cancellation.

At Your Appointment:
An in-depth consultation will be conducted with you which includes you providing your medical history and completing a consent form. It is in your best interest to provide us will all information in relation to your medical history regardless of how irrelevant it may seem to you.
You are required to sign a consent form prior to any treatment taking place. You will be given the opportunity to ask any questions you have prior to this and throughout the appointment.